MARKET INTELLIGENCE
Online Surveys
& NPS
Online Surveys & NPS gather valuable insights from target audiences.
Understand what your customers think, their behaviors, analyze whether your company aligns with their expectations and make business decisions based on your consumers preferences.
Goals
Gain real-time feedback from your customers' experience, with the ability to act quickly through customized alert systems.
Targeted to whom?
Retail, Quick Service Restaurants, Financial institutions, Insurance, Healthcare, Airlines, Travel agencies, and more.
How can Online Surveys & NPS help your business
Cost-effectiveness
Online surveys are generally less expensive than traditional methods like face-to-face or telephone interviews, as trained personnel and associated expenses, such as travel costs and training sessions, are not needed, making the data collection process simpler and more accessible.
Wider reach
Global accessibility to Internet enables online surveys to target a broader and more diverse audience. This allows companies to gather data from various demographic groups and geographic locations.
Time-efficient
As online surveys may be quickly designed, and data collection is faster in comparison to that gathered from traditional methods, companies may obtain immediate feedback.
Flexibility
Flexibility in survey design and administration allows customization based on specific research objectives, as well as the possibility to add different types of questions, multimedia content and branding logic.
Data accuracy and analysis
As online survey responses are automatically recorded and electronically stored, human errors risk is significantly reduced. This automation also streamlines data analysis through software tools, making it easier to extract insights.
